Refund policy

Returns Our return policy lasts 30 days. If 30 days have gone by since you received your purchase, unfortunately, we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 Free Return Shipping We believe in our products, which is why we offer Free Return Shipping. If you need to return an item, please contact us at [myhappypetcom@gmail.com] to receive a prepaid return shipping label. You will not be charged for the return shipping costs.

 Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

 Damaged or Wrong Items Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.